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The company continues to innovate with its no-code solutions and is introducing a Smart Communicator App to the MS Teams App Store.

and, a Cloud Queuing application for contact centers that will manage inbound traffic, including unplanned surges, add incremental call queueing capacity, and provide insights into call analytics.

a no-code two-factor authentication app for enhanced security,.

a Business Continuity Planning app for emergencies that helps handle disconnections, power outages, staff fluctuations, network interruptions, and more,.

An Advanced Customization (Unhook) feature that allows for customization of Marketplace’s no-code apps,.

Since its introduction, Marketplace has grown and recently expanded to include: Marketplace’s communication solutions simplify processes, require no developer resources, and bring workflows to life in a matter of hours, or days, versus traditional CPaaS solutions that can take months to implement. Marketplace’s advanced, low- and no-code applications seamlessly integrate with an organization’s workflow, CRM, billing platform, or any system with APIs. This award is a testament to our team and the turn-key, programmable communications products and solutions in what is now one of the fastest growing IT segments.” “As a leading provider of programmable communications, we are delighted to be recognized for our best-in-class suite of low- and no-code applications that enable organizations to quickly and easily integrate the most advance technologies into their workflows. “Today, more than ever, businesses are turning to automation to streamline processes, realize economic savings, and provide a better customer experience,” commented IntelePeer CEO, Frank Fawzi.

Frost & Sullivan recognizes companies for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. San Mateo, CA, Septem– IntelePeer, a leading Communications Platform-as-a-Service and Communications Workflow Automation provider, is proud to announce that it has received Frost & Sullivan’s Technology Innovation Leadership Award in the North American Programmable Communications Market for its Marketplace suite of low- and no-code applications. IntelePeer Marketplace recognized for best-in-class suite of low- and no-code communication applications in the North American Programmable Communications Market Get the benefits of our platform with our Trial, Standard, and Advanced packagesĮnhance your Webex platform with advanced voice and reliable calling Leverage our expertise to build, deploy, and support your communications Integrate communications into your workflows and applicationsĬreate omni-channel, communications-enabled workflowsįlexible SIP trunking seamlessly delivered anywhere, anytimeĪward-winning service, all-in-one calling plans and flexible deployment options. Gain visibility into omnichannel customer interactions with actionable, on-demand analytics Provides no-code solutions to common business needs

Talk to your audience with text, social, and multimedia A powerful platform built to create the new customer experienceĮasily send and manage omni-channel campaignsīuild and automate voice interactions anywhere